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Crash Course in Managing Your Brand's Reputation Online
Originally published by Justin -JB- Butler on LinkedIn on September 11, 2024. Your reputation will make or break your brand… As Warren Buffet once said: "It takes 20 years to build a reputation and five minutes to ruin it." Reputation is everything when building a brand and a business. Why? When it comes to business, the most important decision-making component of a conversion or sale or recruitment is trust. Let's dive into the essential strategies for managing your brand'

JB
Sep 11, 20244 min read
The Dos and Don'ts of Responding to Negative Reviews
Originally published by Justin -JB- Butler on LinkedIn on February 13, 2023. For all of the effort you may put into advertising, there's one valuable asset you cannot buy: positive reviews. Did you know that the average customer reads at least ten reviews before deciding to trust a business with their hard-earned money? Even one bad review can make potential customers hesitate or take their business elsewhere. But sometimes, these reviews aren't always accurate. In fact, they

JB
Feb 13, 20234 min read
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